PRIVACY POLICY

Prospine Chiropractic Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, https://www.prospinechiro.co.uk ("the Site").

1. Information We Collect

We may collect personal data such as your name, email address, and IP address. Additionally, we collect information related to your use of the website, including site preferences, through the use of cookies and similar tracking technologies.

2. How We Collect Your Information

We collect your information when you fill out forms on our website, such as contact or enquiry forms. We also collect data automatically through cookies when you browse our website. These cookies help us understand how you interact with the site and remember your preferences to enhance your experience.

3. Why We Collect Your Information

We use your personal information to provide customer service and respond to enquiries you submit through the website. Additionally, we may use your information to improve our website and for limited marketing purposes where appropriate and permitted by law. Your data helps us ensure a smooth and personalised user experience.

4. Legal Basis for Processing

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). The legal bases for this processing include your consent when you provide information through our forms, our legitimate interests in analysing website traffic and improving user experience, and compliance with any legal obligations.

5. Data Sharing

We do not sell, trade, or share your personal data with third parties. All information you provide is handled with strict confidentiality and used solely for the purposes outlined in this Privacy Policy.

6. Cookies and Tracking Technologies

Our website uses cookies to gather information about how users interact with the site and to store preferences for future visits. These technologies enable us to analyse trends, administer the site, and improve user experience. You can control the use of cookies through your browser settings.

7. Your Rights

As a data subject under UK GDPR, you have the right to access the personal data we hold about you, request that inaccuracies be corrected, request deletion of your data, and object to or restrict our processing of your data. You also have the right to withdraw your consent at any time where consent is the basis for processing.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.

9. Data Security

We take appropriate technical and organisational measures to safeguard your personal data against loss, misuse, unauthorised access, disclosure, or alteration. While we strive to protect your information, please be aware that no method of transmission over the internet is completely secure.

More Information:

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: info@prospinechiro.co.uk